21.07.2020
To offer our customers maximum security from the 15th of July the capacity control inside the water will see the following modifications:
We have extended the opening hours to offer more possibilities for all bathers.
At the the time of Check In customers will receive colour bracelets of same colour for all guests staying in the same accommodation.
The access control to enter the water will be distributed by 6 turns a day of 1h30min per turn assigned to bracelets of different colours indicated in the swimming pool calendar that will be published on our website and available at the entrance of the pool.
This control system by colour bracelets will be activated when the capacity is reaching its limit. Therefore, we kindly ask all clients to wear their respective bracelet when entering the pool area
THE MAXIMUM CAPACITY
According to Covid-19 safety measures, the maximum capacity is as follows:
Swimming pool and the area of sun-loungers 937 users
Inside the water 170 users
SplashPad for children 5 users
Slide 10 users
SCHEDULE & COMMUNICATION
The pool schedule will be changed weekly and published on the website of Tamarit as well as the billboards in the resort.
PA System
The loudspeaker system has been installed in the swimming pool area to offer additional information on the use of the facilities and the necessary notifications at the time of exceeded capacity, change of turns or technical issues.
FAQs
Can I enter the swimming pool and sun-lounge area, even if it is not my turn to enter the water?
Yes, the maximum capacity in the entire area of sun-loungers and swimming pool is 937 users and you may access it to sunbathe and use the sun-loungers.
Can I enter the water if the capacity is not exceeded, although it is not my turn according to the schedule?
Users of other colour bracelets may enter the water at any time, if the maximum capacity is respected.
Once the maximum capacity is reached, the control by colour code is activated for minimum 1 hour and users that do not hold the bracelet of the prevailing colour have to vacate the water.
They may continue to user the rest of the facilities.
Can I change the colour of my bracelet?
Unfortunately, the number of bracelets is distributed equally throughout the camping. Hence change of colour will not be possible.
What happens if the capacity is exceeded and it is my turn to enter?
We will kindly ask to wait until other users vacate the water to comply with the regulations and the safety measures of maximum number of users allowed at a time.
What happens if the weather is bad and I cannot use the swimming pool in the scheduled hour?
The hours are not cumulative so you will have to wait for the next available turn.
Can I give my bracelet to someone else?
No, the bracelet is personal for each guest of the resort.
