Book now with total confidence and cancel it until 7 days before your arrival!
We know, more than ever, that your plans can change and therefore we want to offer you the maximum flexibility when booking with a new cancelation policy:
Return of 95% of the down payment when cancelling at least 7 days prior to arrival
Return of 50% of the down payment when cancelling between 6 and 4 days prior to arrival
Lost of 100% of the down payment when cancelling 3 days prior to arrival
In case of late arrival or early departure no discount or refund is applicable.
You can not travel? You get 100% refunded! For force majeure cases like:
*Positive cases of COVID within the family unit, lockdown or being in quarantine.
*Mobility restrictions due to the COVID which do not permit the access to the resort.
In this cases, you can either get refunded 100% or keep the deposit for a new booking.
Any cancel request must be notified by email: firstname.lastname@example.org
Remember that our team is always at your disposal for any help you might need. Bookings as attention to the guests' department is working for you from Monday to Saturday and from 9 till 19h.